1. Who operates Orvion Edge?

Orvion Edge is a workforce and project platform operated by NextGenAI (“we”, “us” or “our”). It helps authorised users access projects, complete work, submit deliverables and support project review and administration.

2. Information we may collect

• Account information: name, email address, user ID, role, account status and information you provide during registration or profile updates.
• Work and project information: project assignments, task responses, files and annotations you submit, review outcomes, quality scores, timestamps, team membership and related communications.
• Support and communications: the details and content you send to our support or Help Center.
• Technical and security information: browser/device details, authentication/session events, error diagnostics and service logs where available, used to maintain reliability and investigate abuse.
• Uploaded content: files and media you choose to upload for a project. Do not upload personal, confidential or third-party information unless the project instructions and your authority permit it.

3. Why we use information

We use information to create and secure accounts; authenticate users and apply role-based access; allocate and manage projects; receive, store, review and score submissions; communicate project instructions and status; provide support; detect fraud, misuse and security incidents; maintain service reliability; comply with applicable law; and enforce our platform terms and project requirements.

4. Lawful basis and choices

Where required by applicable law, we will identify an appropriate lawful basis for processing, provide a clear notice and obtain consent where consent is required. Where processing is based on consent, you may request withdrawal; withdrawal does not make earlier lawful processing unlawful and may mean we can no longer provide a feature that depends on the data.

5. How information is shared

We do not sell personal information as a business model. Information may be shared on a need-to-know basis with authorised project clients, team leads, reviewers and administrators to operate projects and assess work; with service providers that host or process data for us; or where necessary for security, legal compliance, dispute resolution or protection of users and the platform. Access should be limited to the relevant purpose and permissions.

6. Service providers and infrastructure

Orvion Edge uses Firebase services for authentication and application/database functionality, and Cloudinary for file/media uploads where configured. These providers process information under their own service terms and privacy/security documentation. Their processing locations and international transfers may depend on the service, account configuration and region selected. We do not claim that all data is stored only in India.

7. Cookies, local storage and sessions

The platform and its authentication provider may use browser storage or similar technologies to maintain sign-in state, remember session preferences and support essential security and functionality. If you sign out or use a private browsing session, some stored preferences may be cleared. Blocking essential storage may prevent sign-in or other core features from working.

8. Retention and deletion

We retain information for as long as reasonably necessary to provide the service, manage projects and disputes, maintain security records, meet contractual or legal obligations and enforce platform rules. Retention periods vary by data type and project requirements. When information is no longer required, we intend to delete it or de-identify it, subject to backups, legal holds and other lawful retention requirements. You may request account/data deletion, but some project, audit or transaction records may need to be retained where legally permitted or required.

9. Your privacy requests

Depending on applicable law and the circumstances, you may be able to request access to information about processing, correction or updating, deletion, withdrawal of consent, or grievance redressal. To submit a request, contact support@nextgenai.co.in or use the Orvion Help Center. We may need to verify your identity before acting. We aim to respond within the time required by applicable law.

10. Children and eligibility

Orvion Edge is intended for users aged 18 or older unless a specific programme expressly states otherwise and has appropriate safeguards. Do not create an account if you are under 18. If we learn that personal information was collected from a child contrary to applicable requirements, we will take appropriate steps to review and address it.

11. Third-party websites

Links to third-party services, including the Help Center or service-provider websites, are provided for convenience. Their privacy practices are governed by their own notices; review those notices before providing information.

12. Changes to this notice

We may update this Policy when the platform, our data practices or applicable requirements change. The revised date will be shown at the top. Material changes may also be communicated through the platform or other appropriate channels.

13. Contact and grievance handling

For privacy questions, data requests or complaints, contact support@nextgenai.co.in or visit the Help Center. Please include enough information for us to understand the request, but do not email passwords, authentication codes or API secrets.

1. Operator and platform scope

“Orvion Edge”, “Platform”, “we”, “us” and “our” refer to the Orvion Edge workforce, project and task-management application operated under the NextGenAI brand. Before publication, the operator must insert its exact registered legal name, entity type, registered/principal business address and applicable contact details in the website’s legal/contact information. A brand or trade name is not necessarily a separate legal person.

The Platform may allow authorised users to access projects, receive instructions, submit tasks or files, review work, manage teams, communicate about projects and use administrative functions. Features may vary by user role, project, customer agreement and subscription.

2. Acceptance and electronic records

These Terms may be accepted electronically. Where applicable, electronic acceptance and records may be recognised under Section 10A of the Information Technology Act, 2000 and other applicable Indian law. We may keep records of acceptance, the version shown, timestamps and relevant account identifiers. You are responsible for reviewing the version presented to you and keeping a copy for your records.

If you use the Platform on behalf of a company, client, vendor or other organisation, you represent that you are authorised to bind that organisation. In that case, “you” may include both you and the organisation for the obligations relevant to that use.

3. Eligibility and account registration

• You must be legally capable of entering into a binding contract under applicable law. Unless a programme expressly permits otherwise and has suitable safeguards, the Platform is intended for persons aged 18 or older.
• You must provide information that is accurate, current and not misleading, and update it when it changes.
• One account must be used by the person or organisation to which it was issued. Do not impersonate another person, create accounts to evade a suspension, or share credentials in a way that compromises accountability.
• We may request reasonable verification information where necessary for security, eligibility, fraud prevention, client requirements or legal compliance. Verification requirements should be communicated through the relevant onboarding process.
• You are responsible for activity performed through your account, except to the extent that applicable law provides otherwise or the activity results from our own failure to meet a legal obligation.

4. Account security

You must keep passwords, one-time passwords, recovery links, session tokens and other credentials confidential; use a strong and unique password; protect the email account associated with your profile; and notify us promptly if you suspect unauthorised access. You must not bypass authentication, role restrictions, security controls, rate limits or technical safeguards. We may require a password reset, revoke sessions or temporarily restrict access where reasonably necessary to protect accounts or the Platform.

5. Platform roles and permissions

Access may depend on your assigned role, team, project, subscription or client permissions. Administrators, project managers, team leads, reviewers and contributors may have different capabilities. You must only access information and functions that you are authorised to use. A user interface element being hidden or visible does not itself grant or remove legal authorisation; access remains subject to server-side controls and applicable permissions.

We may correct role assignments, remove inappropriate access or change the permission model to maintain security and service integrity. We do not authorise users to inspect another user’s private data or project materials unless the relevant role and project instructions expressly permit it.

6. Project assignments and availability of work

Projects may be offered by us or by customers, partners or other authorised project owners. Each project may have its own scope, eligibility requirements, instructions, quality criteria, deadlines, acceptance rules, confidentiality obligations and payment terms. The project brief or a separate written agreement controls project-specific details if it expressly varies these general Terms.

Creating an account does not guarantee that you will receive a project, minimum workload, continuous assignments, acceptance of a submission, a particular quality score or a particular amount of income. Project availability can change due to customer demand, funding, technical requirements, review results, compliance checks or circumstances outside our reasonable control.

7. Task performance, review and quality

• You must follow the project instructions, specifications, quality standards, permitted tools, file formats, deadlines and submission procedures.
• Submissions may be reviewed, sampled, scored, rejected, returned for correction or escalated for further review against disclosed project criteria.
• Where a project provides a quality rubric, acceptance threshold or correction process, that project information applies to the relevant work. We may correct demonstrable calculation or review errors through a reasonable review process.
• You must not fabricate task completion, copy another contributor’s work, manipulate quality metrics, submit duplicate or empty files, falsify timestamps, use prohibited automation, or misrepresent the origin or quality of a deliverable.
• Where a project permits the use of AI tools, you must comply with the project’s rules on disclosure, permitted tools, source material, originality and human review. If AI use is prohibited or restricted, you must follow that restriction.

Any quality score or automated decision support is subject to the applicable project process and available review mechanisms. Do not treat an automated score as a guarantee of future assignments or earnings.

8. Fees, compensation, invoices and taxes

Any contributor compensation, vendor fee, subscription charge, incentive, deduction, currency conversion, payout method, minimum payout threshold or payment schedule must be stated in the applicable project brief, order, subscription page or separate written agreement. These Terms alone do not promise a particular rate or payment date.

• Payment may depend on completion, acceptance, verification, required documentation, fraud checks, client funding and the applicable payment schedule, as disclosed for that project.
• We may request accurate payout details and legally required tax or identity information through an appropriate process. Do not submit banking credentials or identity documents through an unapproved channel.
• You are responsible for taxes, filings and statutory obligations applicable to your income or business, except for any withholding or reporting that we are legally required to perform.
• Where a payment is delayed, disputed, returned or rejected, we may investigate and request supporting information. We will handle valid payment disputes in accordance with the applicable agreement and law.
• No fee, deduction, refund, forfeiture or withholding will be applied in a manner that overrides mandatory rights under applicable law. Any project-specific adjustment must be disclosed and legally permissible.

9. Subscriptions and paid features

If the Platform offers paid plans, the plan page or order summary should state the price, taxes where applicable, billing period, included features, usage limits, renewal method, cancellation process and refund terms before purchase. You authorise the disclosed payment method to be charged for the transaction you approve. We will not interpret these general Terms as authorisation for an undisclosed charge.

Unless the applicable plan clearly states otherwise, a subscription grants a limited, non-exclusive, non-transferable right to use the specified Platform features during the paid period; it does not transfer ownership of the Platform or its intellectual property. Plan changes, renewal, cancellation, failed payments and refunds are governed by the terms displayed at purchase and applicable consumer law. Nothing in this section excludes a refund or remedy that the law requires.

10. User content and licence to operate the Platform

“User Content” includes task responses, annotations, files, comments, profile information and other material you submit. As between you and us, you retain any rights you lawfully hold in User Content, subject to rights in source materials, customer content, project instructions and third-party materials.

You grant us a limited, non-exclusive licence to host, store, reproduce, transmit, display, review and process User Content only as reasonably necessary to operate, secure, support and improve the relevant Platform services, perform project review, meet documented project requirements and comply with law. Where a client or project requires a broader transfer or licence of deliverables, that transfer must be clearly stated in the relevant project agreement or instructions before the work is undertaken. These Terms do not silently transfer ownership of all your work to us.

You represent that you have the rights and permissions necessary to submit the material and grant the licences described above. You must not upload content that infringes copyright, trademark, privacy, confidentiality, publicity or other rights, or content that you are not authorised to share.

11. Customer materials, confidential information and personal data

Project materials may contain confidential information, personal data, business information, datasets or intellectual property belonging to customers or other parties. You must use such material only for the assigned purpose, only through approved tools and accounts, and only for as long as authorised. You must not copy it to personal storage, publish it, share it with unauthorised people, use it to train a separate model, or retain it after the permitted period unless the project instructions or law expressly allow it.

Do not upload Aadhaar numbers, financial information, health data, passwords, API secrets or other sensitive information unless it is expressly required, the project is authorised to collect it, and the approved secure process is provided. If you discover that you have received data you should not have access to, stop processing it and report it through the Help Center.

12. Acceptable use and prohibited conduct

You must not, and must not help another person to:

• break any applicable law, court order, project restriction or third-party right;
• probe, scan, exploit or bypass security controls without prior written authorisation;
• access another user’s account, private files, projects, payment details or personal data without permission;
• upload malware, malicious scripts, unlawful material, or files intended to disrupt the service;
• scrape, harvest, reverse engineer or bulk-export data except where expressly permitted by law and our written authorisation;
• interfere with service availability, overload APIs, evade rate limits, or use the Platform to distribute spam;
• falsify identity, location, qualifications, work records, invoices, payout details or project evidence;
• circumvent project eligibility rules, create fraudulent submissions, manipulate referrals or incentives, or collude to distort reviews;
• use the Platform to discriminate unlawfully, harass, threaten, defraud or harm another person;
• disclose confidential customer or Platform information outside the authorised project purpose.

13. Intellectual property in the Platform

The Platform software, interface, design, branding, logos, documentation, templates and related materials are owned by or licensed to the relevant rights holder and are protected by applicable intellectual-property laws. Except for the limited access rights expressly granted to you, no ownership or licence is transferred by these Terms. You may not copy, modify, distribute, sell, lease or create derivative works from protected Platform materials unless authorised by law or in writing.

You must not use the NextGenAI or Orvion names, logos or other marks in a way that implies endorsement, partnership or affiliation without written permission.

14. Third-party services and integrations

The Platform may rely on third-party services, including authentication, hosting, database, file upload, analytics, communication or payment providers. Such providers may have separate terms, availability limits, privacy notices and security requirements. We are not responsible for independent services to the extent permitted by law, but this does not exclude any responsibility that applicable law places on us for our own conduct, representations or selection and use of service providers.

You must not use a third-party integration to bypass project restrictions or transfer data to an unapproved destination. Features may be changed or disabled when a provider changes its service, where security requires it, or where continued use is not reasonably practicable.

15. Availability, maintenance and changes

We aim to keep the Platform available and reliable, but we do not guarantee uninterrupted or error-free service. Maintenance, updates, outages, network failures, provider incidents, security events or events outside our reasonable control may affect availability. We may update, replace, suspend or discontinue features for operational, security, legal or product reasons. Where reasonably practicable, we will provide notice of material changes that significantly affect paid or active project use.

16. Suspension, restriction and termination

We may restrict, suspend or terminate access where we reasonably believe it is necessary to address a security risk, suspected fraud, unlawful activity, material breach of these Terms, violation of project rules, non-payment of a valid fee, a customer instruction or a legal requirement. Where appropriate and legally permissible, we will provide notice and an opportunity to respond or correct the issue. Immediate action may be necessary to protect users, confidential information, evidence or the Platform.

You may stop using the Platform and request account closure through the Help Center. Closing an account does not automatically cancel a separate subscription, settle a pending payment, erase records that must lawfully be retained, or terminate a separate project or contractor agreement unless that agreement says so. Valid accrued rights and obligations survive termination as required by their nature or applicable law.

17. Disclaimers and limitation of liability

To the extent permitted by applicable law, the Platform is provided on an “as available” basis and we do not promise that every feature will meet every user’s needs, that every submission will be accepted, or that a project will generate a specific income. Information displayed in dashboards may be subject to review, reconciliation, delays or corrections.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable statutory consumer rights, liability for fraud or wilful misconduct, or other non-excludable liability. Subject to that restriction, we will not be liable for indirect or consequential loss that is not reasonably foreseeable, loss caused by a user’s unauthorised disclosure of credentials, or third-party service interruption outside our reasonable control. Any further cap or exclusion must be separately stated clearly and must be lawful in the circumstances.

18. Indemnity and responsibility for misuse

To the extent permitted by law, you may be responsible for losses, claims or reasonable costs directly arising from your unlawful conduct, infringement of third-party rights, deliberate misuse of the Platform or material breach of these Terms. This section does not require you to indemnify us for losses caused by our own negligence, unlawful conduct or non-excludable legal obligations, and does not remove any defence or right available under applicable law.

19. Complaints and dispute resolution

Please first raise a complaint through the Orvion Help Center or email support@nextgenai.co.in. Include your account email, relevant project or transaction reference, a description of the issue and the outcome you seek. Do not include passwords, OTPs, API secrets or unnecessary sensitive personal data. We may ask for reasonable information to verify the request and investigate it.

These Terms are intended to be governed by the laws of India. Subject to mandatory law, statutory consumer forums, and any other forum or remedy that cannot lawfully be excluded, disputes shall be brought before the competent courts having jurisdiction over the operator’s properly disclosed principal place of business. Before publication, the operator should confirm its registered legal entity and intended territorial jurisdiction with Indian counsel; a jurisdiction clause cannot create jurisdiction where the law does not permit it.

20. Applicable Indian laws

Depending on the service, transaction and facts, relevant Indian legal frameworks may include the Indian Contract Act, 1872; the Information Technology Act, 2000; applicable consumer-protection and e-commerce requirements; intellectual-property laws; tax laws; and data-protection requirements, including the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 to the extent and from the dates their provisions apply. The DPDP framework has a phased commencement schedule, so this clause does not claim that every provision is already in force on the effective date above.

These Terms do not replace any separate employment, contractor, vendor, data-processing, confidentiality, statement-of-work, subscription or customer agreement that applies to you. If documents conflict, the specific signed agreement governs the subject it expressly covers, subject to mandatory law.

21. Changes to these Terms

We may revise these Terms to reflect changes to the Platform, project operations, security practices or applicable law. The updated version will show a revised effective date. Where a change is material and notice or renewed consent is required by law or the applicable contract, we will take appropriate steps to provide that notice or obtain that consent. Continued use is not treated as acceptance where applicable law requires a different process.

22. General provisions

• Severability: If a provision is held invalid or unenforceable, it will be limited or severed to the minimum extent necessary; the remaining provisions continue to apply.
• No waiver: Failure to enforce a provision immediately does not necessarily waive the right to enforce it later.
• Assignment: You may not transfer your account or rights under these Terms without our prior written consent. We may transfer rights and obligations as part of a lawful business reorganisation or transfer, subject to applicable law and protections for users.
• Force majeure: We are not responsible for delay caused by events beyond reasonable control, subject to obligations that cannot be excluded by law.
• Entire agreement: These Terms, the Privacy Policy, project instructions and any applicable separate written agreement form the relevant agreement for their respective subjects. They do not override mandatory legal rights.
• Language: If a translation is provided for convenience, the governing version should be identified clearly before acceptance. No translation may be used to remove mandatory rights under applicable law.

23. Contact and legal notices

For questions about these Terms, account access, project rules or complaints, contact support@nextgenai.co.in or visit the Orvion Help Center. For formal legal notices, publish and maintain the operator’s complete legal name and physical address before launching this version.

1. Authentication and access control

• Sign-in is handled through Firebase Authentication in the current application architecture.
• Access to projects, submissions and administrative functions should be limited by user role and least-privilege permissions.
• Database Security Rules must enforce permissions server-side; hiding a button or screen in the browser is not an access-control measure.
• Accounts should be individual. Do not share passwords, verification codes or sessions. Use a unique password and sign out on shared devices.

2. Data transmission and storage

Use the platform over HTTPS. Data is processed by the configured infrastructure providers, including Firebase and Cloudinary where enabled. Encryption, backups, region selection and retention depend on the applicable provider service and configuration. We do not claim that every data field is end-to-end encrypted.

3. File uploads and Cloudinary

Where browser uploads use an unsigned Cloudinary preset, the preset name is visible to users and can be used by other clients. The preset should restrict allowed formats, avoid user-controlled public IDs where appropriate, apply suitable transformations/folder settings, and be rotated or disabled if abuse is suspected. For sensitive or production workflows, signed uploads should be authorised by a trusted backend; the Cloudinary API Secret must never be included in frontend code. Client-side file-size checks alone are not a security boundary.

4. Secrets and configuration

Firebase web configuration values and Cloudinary cloud names are identifiers and may be visible in client code; they do not replace security rules. Private credentials—including Cloudinary API Secret, service-account private keys, payment gateway secrets and other server credentials—must remain on a trusted backend or secret manager. If a private credential is exposed, rotate it promptly and review access logs.

5. Monitoring and incident response

We aim to investigate suspicious activity, restrict compromised access, preserve relevant diagnostic evidence and take corrective action. Where a personal-data breach triggers a legal notification obligation, notifications will be handled in accordance with the law and rules then in force. Users should report suspected account compromise or data exposure promptly through the Help Center.

6. Secure development and configuration

7. User security checklist

• Use a strong, unique password and keep your email account secure.
• Never share OTPs, reset links, API keys, API secrets or session tokens.
• Check the website address before signing in; avoid public/shared computers where possible.
• Upload only project-authorised files and remove sensitive personal information that is not required.
• Report suspicious sign-ins, unexpected uploads or possible data leaks using the Help Center.

8. Report a security issue

Report suspected vulnerabilities, account compromise or unauthorised data exposure through the Orvion Help Center or email support@nextgenai.co.in. Include a concise description, affected page and safe reproduction steps. Do not access, download, alter or disclose another user's data, and do not include live secrets in your report.